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Reservation and Cancellation Policy

Weekends and Holidays: We require 100% pre-payment for rentals. You may reserve your trip with a valid Visa, Discover, Master Card or American Express.

Weekdays: A reservation for canoes, kayaks, and rafts is not required as they are normally available. Large groups are encouraged to call ahead so we may get your equipment ready prior to you trip.

Cancellation

A cancellation received 14 or more days out from date of launch is released from the remaining balance. A deposit of $25 per boat is forfeited though.

The only exception: You will also not be charged if the National Park Service has closed the river due to flooding or if we determine that the water levels are for experienced paddlers only.

All cancellations must be made by phone. We float rain or shine.

Buffalo River Canoes appreciates your business.

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Security Policy

Your payment and personal information is always safe. Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Website Terms and Conditions

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