Reservation and Cancellation Policy

A non-refundable deposit of $15 per canoe or kayak / per day rented is due at the time of booking. For
rafts, the deposit is $15 per person, per day. A valid Visa, MasterCard, Discover Card, or American
Express is required to hold your reservation. If a boat reservation is made within 72 hours of your
scheduled launch date, full payment is required. Customers may cancel a boat reservation(s) 72 hours or
more in advance of your date of arrival without penalty, less the non-refundable deposit of $15 per
boat/per day. The exception to this policy is Memorial Day weekend May 25th – 28th. A boat rented during
this holiday time frame must be canceled at least 7 days in advance of arrival in order to avoid payment,
less the pre-paid deposit. For example, a Friday reservation must be canceled by the close of business on
the Monday of the same week. To cancel, call our office at 1(870) 446-2644 by the close of business
hours. Email and or voicemails will not be an accepted form of cancellation.